Our Policies

Refunds

Due to the nature of Commercials, there are no refunds or exchanges.  Any errors in the Commercial are the responsibility of the licensor to identify and request a re-edit.  Any errors in editing with be modified at no expense to the licensor.

Red Horizon Films, Inc. shall be under no obligation to refund any fees paid by you for Commercial(s) under any circumstances. However, in the event that Red Horizon Films, Inc. determines that you are entitled to a refund of all or part of such fees, any refund shall only be made to the credit card account originally used by you to License Commercial(s). If Commercial(s) was paid by check, any refund will be made by check.

Cancellation Policy

The length of this agreement shall be as described in Terms of License above.  The client will be subject to the full licensing fee as described herein.  After the licensing term has expired the licensing term and fees will continue on a month-to-month basis at the above monthly rate until a written cancellation is received.  Cancellation must be received 30 days prior to cancellation effective date.

Termination

The license can be terminated by Red Horizon at any time, without cause.  The licensor will be notified by mail or email of termination.  Termination of license can be effective immediately.